When the Q&A dialog appears, enter the answers for the questions that were enrolled at first logon.įigure 13: (English only) PBA question and answer dialog windowĬhallenge Response can be used to authenticate through PBA and boot into Windows.
#Reset encrypted data password password
Note: A valid username and domain must be provided before clicking the Forgot Password menu option.įigure 12: (English only) PBA forgot password option
The key file is processed and PBA is disabled either for the next boot or permanently depending on the recovery type chosen.įigure 11: (English only) One-time unlock of the drive selections. dat file, we copied to the USB media early.įigure 10: (English only) Self-Encrypted Drive Recovery dat file selection When prompted, browse to the recovery. Click the Browse button to search for the machines recovery file.įigure 9:(English only) Self-Encrypted Drive WinPe Recovery Environment The Self-Encrypting Drive WinPe Recovery Environment will load displaying the Dell Opal Self-Encrypting Drive Recovery Utility window. Choose to boot from the USB Storage Device".įigure 8:(English only) USB Storage Device boot option Insert the USB media containing the recovery. If the HDD is higher in the boot order, the machine will continue to boot back into PBA. Note: In order to boot from removable media, you may have to modify the boot order for the machine to boot from USB or CD media first. PBA should now be disabled and the disk fully accessible. Confirm the policies have been received. Right-click and select, Contact Server Now. From the endpoint, open Dell Encryption Manager and navigate to the Log screen. This will disable PBA for this endpoint only.įigure 6:(English only) Dell Encryption RMC Self-Encrypting Drives policy option false Expand Self-Encrypting Drive Administration and change the Activate PBA policy from True to False. Go to the policies on the endpoint and select Manager for Self-Encrypting Drives from the drop-down menu.įigure 5:(English only) Dell Encryption RMC Self-Encrypting Drives policy option. Click the Endpointsmenu on the left-hand side of the RMC window.įigure 4:(English only) Dell Encryption Remote Management Console Endpoints tab From the Dell Encryption Remote Management Console (RMC), we will navigate to the endpoint needing the recovery. Note: Disabling PBA via SED Administration / Disabling PBA via Policy (machine is still functional) 
After successfully logging into the Dell Encryption Web Console as a Help Desk or Forensic Administrator, you will see the Dell Encryption Remote Management Console's main screen displayed.įigure 3:(English only) Dell Encryption Remote Management Console main screen.These are not the same.įigure 2: (English only) Dell Encryption Remote Management web console username and password format For example: This is not to be confused with your email address. In environments with multiple domains, the Active Directory username must be in UPN format for authentication to succeed. Login to the console using your Active Directory username and password.Open a web browser and navigate to Figure 1: (English only) Dell Encryption Remote Management web console logon screen.Below are instructions for accessing the Dell Encryption Remote Management Web Console for your environment. Many of the recoveries in this guide require access to the Web Console.
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